Refund policy

Glam Creations & More, operated by Glam Creations and Boutique LLC, accepts claims for products that arrive damaged, defective, or incorrect.

Because many of our products are made to order, we do not accept returns or exchanges for a change of mind, personal preference, or an incorrectly selected size or color, except where required by law.

REPORTING A PROBLEM

Please inspect your order when it arrives. Contact us as soon as possible, preferably within 14 days of delivery, if an item is damaged, defective, incorrect, or missing.

Include:

• Your order number
• A description of the problem
• Clear photographs of the product, packaging, and shipping label

REPLACEMENTS AND REFUNDS

After reviewing and approving your claim, we will provide either:

• A replacement at no additional cost, or
• A refund for the affected product and its applicable original shipping charge

Do not return a product without contacting us first. If a return is required, we will provide return instructions, the correct return address, and a prepaid shipping label. Our business mailing address is not an authorized return location.

Approved refunds will be issued to the original payment method within 10 business days. Your bank or payment provider may require additional processing time before the refund appears in your account.

MISSING OR DELAYED ORDERS

If your order has not arrived, is missing an item, or is marked delivered but cannot be located, contact us so we can investigate and provide an appropriate resolution.

CUSTOMER RIGHTS

This policy does not limit any refund, warranty, cancellation, or other consumer rights provided by applicable law.

CONTACT INFORMATION

Glam Creations & More
Operated by Glam Creations and Boutique LLC
3205 Woodard Crossing Blvd, Suite F #1177
Buford, GA 30519
Phone: (470) 207-1926
Email: info@glamcreationsandmore.com